FAQs
Products & Instructions
Is this a pre-built model or do I build this myself?
You get to assemble the model yourself from scratch. All the parts are included in the package and even some extras just in case one may lose them.
What if I receive missing or defective pieces?
We sincerely apologize for any issues with missing or defective pieces in your Manifest set. To resolve this:
1. Double-check your entire set.
2. If pieces are missing or defective, take screenshots of the instructions and mark the problematic or missing parts along with the quantity.
3. Email the images and your order number to info.manifestoutlet@gmail.com .
Please report any issues within 7 days of receiving your product. We'll promptly investigate and send the necessary replacements.
Do you accept custom orders?
Yes, we offer custom orders for some dream cars. Contact us on our social media channels (@get_manifest) or email us at info.manifestoutlet@gmail.com for custom orders.
How can I get the instruction manual?
We provide digital instructions accessible by scanning the QR code on your package. Use your smartphone to scan the QR code, and you'll be directed to the digital instructions for your set.
Returns and Cancellations
How do I cancel my order?
To cancel an order that hasn't shipped yet, please contact us.
Once the order has been shipped, it is no longer eligible for cancellation. You will need to initiate a return for a refund.
For more details, see our Refund Policy.
How do I return my order?
We have a 7 days return policy which means that you have 7 days after receiving your item to request a return.
For more details, see our Return Policy.
How long does the return process take?
Once we receive your returned item, the inspection and refund process typically takes 5-7 business days. You will be notified once the refund is processed.
Shipping
How do I track my order status?
You can track your order by visiting our Track Your Order page for detailed information.
When will my order be delivered?
After processing, your order will be delivered within 5-7 business days. For more details, please check our Track Your Order page or refer to our Shipping Policy.
Do you offer shipping across India?
Yes, we offer free shipping all across India.
Can I do express shipping?
Yes, we offer our express shipping as well
Still Have Questions?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly